Terms and Conditions

Welcome to SGR Towing Service. By choosing our services or accessing our website, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of SGR Towing Service’s website and towing-related services across Bangalore and surrounding areas. By using our services, you agree to these Terms.

2. Services Provided

SGR Towing Service offers towing, roadside assistance, car recovery, emergency breakdown support, and related automotive services. Actual service availability depends on location, time, and vehicle condition.

3. Service Request & Confirmation

  • All towing service requests must be made via phone, WhatsApp, or the website contact form.
  • Service is confirmed only after our team verifies details and shares a final quote.
  • Prices provided online or via phone are estimates; final charges may vary based on distance, vehicle type, and difficulty.

4. Pricing & Payments

  • All charges must be paid upon completion of service unless agreed otherwise.
  • Additional charges may apply for long-distance towing, night service, toll charges, special equipment usage, or waiting time.
  • Payments can be made via cash, UPI, bank transfer, or other accepted methods.

5. Customer Responsibilities

  • Ensure the vehicle is in a safe and accessible location for towing.
  • Provide accurate details about the vehicle issue, model, and condition.
  • Carry valid documents when needed (RC book, ID proofs, etc.).

6. Liability & Limitations

  • SGR Towing Service is not liable for damages caused by pre-existing vehicle issues.
  • We are not responsible for delays caused by traffic, weather, or unavoidable external factors.
  • Towing may involve risks; we take utmost care, but minor scratches or marks during loading/unloading may occur.

7. Cancellation & Refund Policy

  • Cancellations must be made before the towing vehicle is dispatched.
  • If the towing truck has already reached your location, a minimum visiting charge will apply.
  • No refund is provided after service is completed.

8. Emergency Situations

In case of an accident, fire, or police involvement, customers must cooperate with authorities and follow legal procedures. SGR Towing Service will only act as per the law.

9. Use of Website

  • You agree not to misuse our website, submit false information, or upload harmful content.
  • All information displayed on the website is for general guidance and may be updated without prior notice.

10. Intellectual Property

All content, branding, images, and material on the SGR Towing Service website are the property of SGR Towing Service and may not be copied or used without permission.

11. Third-party Links

Our website may contain links to external websites. We are not responsible for content or practices of third-party sites.

12. Governing Law

All disputes are subject to the jurisdiction of the courts in Bangalore, Karnataka.

13. Changes to These Terms

SGR Towing Service reserves the right to update or modify these Terms and Conditions at any time without prior notice.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

SGR Towing Service

Phone: +91 9606966658

Email: contact@sgrtowingservice.com

Address: No:53A, 2nd Cross, Goraguntepalya, Bangalore - 560022.